A product warranty is a guarantee of repair service provided by a manufacturer if any product defects are found. DJI Care Refresh provides replacement service if damage resulting from quality issues occurs to the aircraft, propellers, or battery during normal use. You can still enjoy DJI's standard product warranty without buying DJI Care Refresh, but DJI Care Refresh can greatly reduce service costs. Furthermore, if the repair costs are covered by the standard product warranty, the remaining Replacement balance on your DJI Care Refresh will not be affected.
5. Which parts can be replaced under DJI Care Refresh?
Inspire 2: aircraft and propellers.
Zenmuse X4S and Zenmuse X5S: gimbal and camera.
6. Can I renew my DJI Care Refresh when it expires? How many times can I purchase DJI Care Refresh for my aircraft?
No, you cannot. Currently, each Inspire 2 and Zenmuse X4S/X5S is eligible for only one DJI Care Refresh. The service plan cannot be renewed after it expires.