Policy Information


A list of Rise Above Aerials Policies and Warranty Information

This privacy policy sets out how we uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

1. What we collect

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse ...


Warranty for all products is as per manufacturers specifications.  We do not offer any additional warranty on top of the standard manufacturers warranty.  Please refer to the specific manufacturer for detailed warranty information.

DJI's Full Warranty Policy can be found here http://www.dji.com/service

 

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DJI’s customer first warranty service is dedicated to providing quick, effectiveand efficient warranty services.

Warranty Definition
 
Purchase Channels: DJI guarantees products purchased from DJI or DJI a...


Rise Above is proud to exclusively offer FREE Drone Servicing over a 1 year period, on select drones purchased from Rise Above. Details below.

One complimentary maintenance service to be completed by an Authorised Rise Above Technician involving the following checks:
-    Overall drone system. 
-    Motors oiled and inspected.
-    Cavities cleaned,...


Shipping

Fully Paid Orders placed before 1pm Australian EST will be shipped the same day via Australia Post (subject to item availability). Orders placed over the weekend or on public holidays will be posted the next business day. Locations outside capital cities and major regional centre’s may take an extra day to be delivered. Some areas, including international destinations, may take longer due to the frequency of deliveries to the delivery postcode. Rise Above is not responsible for estimated or guaranteed delivery dates calculated by AusPost and AusPost Express, or other couriers. Rise Above does not refund shipping charges if a customer orde...


Welcome to Rise Above. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

This website is operated by Rise Above. Throughout the site, the terms “we”, “us” and “our” refer to Rise Above. Rise Above offers this website, including all information, tools and services available from this site to you, the user, conditioned upo...


Repairs and Diagnostics

All Products sold by Rise Above are covered by manufacturer Warranty. Refer to our  Terms & Conditions  or DJI's Warranty Process for more information.

Rise Above are Australia's leaders in UAV diagnostics, repairs and upgrades.  We can f...